Khidmati support
How can we help?
Browsing and search remain open. A client account is required only to reveal contact details, send a request or publish a review.
Send a targeted request
Sign in as a client, choose the request type, service and city. A visit goes to one confirmed provider; a quote request can go to one, two or three providers, who receive the same need and useful media.
Publish a review
From a request actually addressed to the provider, choose a 1–5 rating and an optional comment. Attach either up to three public photos or one private supporting video up to 60 seconds, deleted after seven days.
Manage a professional profile
Sign in with the one-time code, then open Portfolio. You can publish photos or videos, attach each item to a precise task and remove it at any time.
Use plan storage
Your plan sets a total byte allowance, not a file count. You freely choose the photo and video mix; Khidmati shows used and remaining storage plus the maximum size per upload.
Automatic media processing
You upload the original file. Before publication, Khidmati verifies its type, strips metadata, optimizes the image or video and publishes only the processed version. The temporary original is deleted after processing.
Manage a Pro job
From My space, open Khidmat Pro to add work received through Khidmati, phone, WhatsApp or another channel. You can change its stage, next action and date without sending this information to Khidmati.
Prepare a Work mission
From My space, open Khidmat Work to prepare a role, city, date, schedule, headcount, expected compensation and conditions locally. No applicant is contacted and no payment is triggered.
Use the unified agenda
The agenda brings together Pro next actions and Work missions by date. It does not read your phone calendar and every item keeps its source.
Delete local data
Open My space, tap Delete my local data and confirm. This removes requests, profile, Pro jobs, Work missions and the related agenda saved on the device.
Delete an account without app access
Email info@khidmati.ma with the phone number linked to the account, but never send an OTP code. Khidmati provides a process to verify control of that number, then deletes the server account and its associated data. Data stored only on the device must be removed in the app or by uninstalling it.
Need help?
Email us with your phone model and app version, without attaching an identity document.
info@khidmati.ma